Privacy Policy

Home » About Us » Privacy Policy

Share This Page

This is the website of Profiles International, Inc.

Our postal address is:

Profiles International
Profiles Office Park
5205 Lake Shore Drive
Waco, TX 76710

We can be reached via email: Profiles@profilesinternational.com

Or you can reach us by telephone: 866-751-1644

For each visitor to our site, our web server does not recognize information regarding the domain or email address of the visitor.

We collect the email addresses of those who communicate with us via email. We aggregate information, volunteered by the consumer, on what pages consumers access or visit, such as survey information and/or site registrations. Through an affiliation with LivePerson, we provide live online customer service. LivePerson is a leading provider of technology that facilitates real-time sales and customer service for companies. When the online customer service chat begins, users are asked to enter their names. During the chat, users enter into a live question and answer session with an operator. We maintain dialogue transcripts of these chats. After the chat, we ask users to fill out an exit survey in order to obtain valuable feedback about our service. Filling out the exit survey is completely voluntary. The surveys may ask for contact details and demographic information.

The information we collect is used to improve the content of our website. It is shared with Strategic Business Partners and alliances as well as with other reputable organizations to help them contact consumers for marketing purposes. It is not shared with other organizations for commercial purposes.

With respect to cookies: we use cookies to customize web page content based on a visitor’s browser type or other information that the visitor sends.

If you do not want to receive email from us in the future, please let us know by sending us an email at the above address, calling us at the above telephone number, or writing to us at the above address.

If you supply us with your postal address online you may receive periodic mailings from us with information about new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by contacting us at the number or addresses provided above.

You may receive mailings from other reputable companies. You can, however, have your name put on our do-not-share list by contacting us at the number or addresses provided above.

Please provide us with your exact name and address. We will be sure your name is removed from the list we share with other organizations.

Persons who supply us with their telephone numbers online may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by contacting us at the number or addresses provided above.

Persons who supply us with their telephone numbers online may receive telephone contact from other reputable companies. You can, however, have your name put on our do-not-share list by, contacting us at the number or addresses provided above.

Please provide us with your name and phone number. We will be sure your name is removed from the list we share with other organizations.

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at in the future, we will contact you before we use your data for these new uses. We will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check this Privacy Policy page on our website periodically. We will use, for these purposes, only data collected from the time of the policy change forward.

Customers may prevent their information from being used for purposes other than those for which it was originally collected, by contacting us at the number or addresses provided above.

Consumers may access this information by emailing or writing to us at the above addresses.

Consumers can have this information corrected by contacting us by phone, email, or postal mail at the number or addresses provided above.

In addition to previous legislation, this policy is intended to comply with the Canadian government's new Personal Information Protection and Electronic Documents Act (PIPEDA), effective January 1, 2004.

With respect to security, when we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you through our site.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, or contact the state or local chapters of the Better Business Bureau, state or local consumer protection office, or The Federal Trade Commission by telephone at 1-877-382-4357 or electronically at https://www.ftccomplaintassistant.gov/

Profiles International, Inc. complies with the U.S.-EU Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. Profiles International, Inc. has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Profiles International, Inc.’s certification, please visit http://www.export.gov/safeharbor/.