FAQs for HR & Training Leaders

Team building

Human resource managers want to get more out of the people in their company and help employees work more efficiently. Our assessments are easy to implement and impact the bottom-line. Unlike some hiring tools, Profiles’ assessments don’t stop once a candidate is hired. We offer training and coaching reports that help develop the employees in your organization on an ongoing basis.

Here are some questions we often receive from HR and training leaders:

Frequently Asked Questions

What types of assessments do you offer?

Profiles International offers a full line of assessments to help your organization select the right people and develop them to their full potential. These include:

  • Pre-screening assessments that measure basic job-related skills and give you insight into an applicant’s work ethic, reliability, and integrity.
  • Customizable job-fit assessments that help you select and develop people in specific managerial, technical, sales or service jobs in your organization.
  • Four-quadrant type personality assessments for motivating and coaching employees, and resolving post-hire conflict and performance issues.
  • 360-degree multi-rater assessments, used primarily for improving the effectiveness of leaders and managers in your organization.
  • Managerial and team-fit assessments that help improve alignment, interpersonal relationships, and workforce productivity.
  • Workplace engagement surveys that check the pulse of the organization and identify opportunities to improve employee morale and satisfaction.
  • Customer loyalty surveys to drive retention and growth.

Our assessments are designed to work together and are administered from a single platform for maximum convenience, utility, and efficiency.

Are your assessments scientifically valid and reliable?

Yes. We take the science behind our assessments very seriously and invest heavily to do so. We employ a team of full-time psychologists and psychometricians who conduct ongoing research and development to ensure that our assessment instruments exceed all employment assessment guidelines. Our assessments exceed the thirteen requirements set by the Department of Labor for assessments and meets all of the EEOC, ADA, DOL, and Civil Rights Act requirements. The assessments are also continually monitored to ensure no gender, age, or ethnic bias. Our assessments are reliable and valid based on rigorous scientific standards.

How do I administer your assessments in my organization?

All of our assessments are administered and delivered online. No proctoring is required, so you can assess employees and job candidates from anywhere there is Internet access. You will simply direct the employee, or prospective employee, to your company’s Profiles Assessment Center or your current talent management system (TMS). Profiles will integrate easily with your TMS. Results are available immediately and can be shared with any member of your organization, anywhere in the world at no additional cost.

What kind of support can I expect to ensure the process succeeds?

We are fully committed to your success. Your first level of support is your company’s Client Service Executive, who will help you maximize the capabilities of your assessments. Your Client Service Executive will spend time learning about your organization and create a plan that best suits your organization’s needs and goals. You will also receive training from Profiles International to learn how to read the reports and use the information provided by the assessments.

Do we need a clinical psychologist to deliver the results?

No. The results are available immediately following the completion of the employee assessment. You will be trained to read the reports, understand the data, and act upon the information. You will be able to decide which reports to show your employees or potential employees. The reports are simple, clear, and designed to be used without the assistance of a psychologist or statistician. Since you will not require the services of a clinical psychologist, you will not need to pay retainers and ongoing fees for professional consultation. This significantly lowers your assessment program’s “total cost of ownership”.

What additional training and support do you provide?

During the implementation process, your Client Service Executive will provide training to help you and your organization learn how to use the personality assessments. The training continues through the first month with webinars and conference calls with your CSE. Your CSE is always available to help you with any questions you may have concerning your assessments. Profiles International also provides live training at different locations around the world for clients who want additional help with topics such as succession training, leadership development, and job pattern matching.

While no professional credentialing is required, Profiles offers training to become a Certified User of our products. This training provides a comprehensive, in-depth understanding of the development, structure, and use of Profiles’ products. Your CSE can assist you if you are interested in this certification.

What types of reports are available?

The reports depend on the personality assessment, and many assessments provide several different reports to meet your needs. These may include:

  • Placement reports
  • Interview guides
  • Performance model comparison reports
  • Coaching reports
  • Team analysis and compatibility reports
  • Managerial compatibility reports
  • Developmental needs inventory
  • Strategic workforce planning reports [however, can use succession planning to enhance the reader’s understanding and avoid jargon]
  • Organizational analysis reports
  • Custom reports, and many more

We write our reports in plain business language so that they are very easy for HR Directors and front-line managers to use with their people. They are so simple that your managers do not have to be credentialed to effectively use the reports to their fullest extent.

Can you integrate your system with my HRIS?

Absolutely! Our online personality assessment center is based upon the HR-XML Assessments standard (http://www.hr-xml.org/) and integrates easily with any system. Profiles’ ensures a secure connection for all communication with your application and provides step-by-step instruction to help get you and your organization started.

Can you integrate our competencies and “language” around leadership?

Yes, we have accomplished this for many of our clients.

Will you enhance my credibility in this organization because of your credibility?

Profiles International goes through extensive efforts to make sure that each of our assessments are valid and measure exactly what they intend to measure. By using our personality assessments, you have a time-tested, reliable resource to help you make better decisions concerning new hires and the development of people at your organization. This helps you and your organization make better personnel decisions, reduce hiring mistakes, improve management effectiveness, and increase workforce productivity, engagement, and satisfaction.

You will also find that, over time, our assessments give you a common language and objective data to manage talent more strategically. Using the assessments provides you with measurable, quantitative data that shows the return on investment and lower costs the assessments provide your organization. Therefore, YOU have a significant, measurable influence on the organization and bottom-line.

How will we know it is working?

Your Profiles Client Services Executive will help you to establish key performance indicators (KPI’s) that align with your objectives. Then, they will help you establish benchmarks and goals to track your progress and return on investment.

Some of the more popular KPI’s that deliver hard-cost savings and productivity improvements include:

  • Reduce absenteeism, theft and turnover
  • Reduce time-to-hire and overall recruiting expenses
  • Increase employee satisfaction and engagement
  • Increase sales performance, quota attainment, and customer loyalty
  • Increase return on training and development investment

How do we get started?

One simple phone call will get you in touch with one of our consultants who can help answer any additional questions about any of our services or products. Call 1-866-751-1644 to speak with a representative.


Contact Us

To learn more about Profiles International’s job assessments, including pre-employment screening, employee evaluations, talent management systems, and more, please contact us.